Privacy Policy

Last updated: 8 July 2026.

Who We Are

Eila Aesthetics provides cosmetic skin and aesthetic services from Robina, Queensland and Canning Vale, Western Australia. You can contact us on 0486 330 902 or by email at info@eilaaesthetics.com.au.

What We Collect

We may collect personal information that is reasonably necessary for appointments, enquiries, treatment planning and clinic administration. This can include your name, contact details, booking details, health and treatment history, notes from consultations, photographs where clinically relevant, payment information and correspondence with us.

How We Collect Information

We collect information when you book online, contact the clinic, complete forms, attend appointments, communicate with our team or use this website. Some booking and payment information may be handled by service providers we use to operate the clinic.

How We Use Information

We use personal information to respond to enquiries, manage appointments, assess suitability, provide services, keep clinical and business records, process payments, send appointment communications, improve our services and meet legal or regulatory obligations.

Disclosure

We may disclose information to practitioners and staff involved in your care, booking and payment providers, IT and website providers, professional advisers, insurers and regulators where required. We do not sell personal information.

Security And Storage

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. No online system is completely risk free, so please avoid sending highly sensitive information by email unless requested.

Access And Correction

You may ask to access or correct personal information we hold about you. We may need to verify your identity before responding. If we cannot provide access or make a correction, we will explain why where we are legally able to do so.

Complaints

If you have a privacy concern, contact us first so we can review it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

Website Data

This website and related services may use cookies, analytics or similar technologies to operate the site, understand traffic and improve performance. You can manage cookies through your browser settings.